Frequently Asked Questions about Patagonia

Provider Policies:

Cancellations:

The indicated fines are applicable to a reservation’s total amount:

• 90 or more days before arrival: No fee.
• 89 - 70 days before arrival: 20% fee.
• 69 - 45 days before arrival: 50% fee.
• 44 days or less before arrival: 100% fee.

Modifications:

Any modifications made to a reservation during the cancellation and payment periods that result in a lower total value than the original quote will not be eligible for a refund. If a modification results in a higher total value than the original quote, the price difference must be paid immediately.

If you need the purchase order numbers, they were sent to your email upon finalizing the purchase. You can also view all your purchase orders from different providers by logging into My Reservation with your Booking Patagonia reservation code and the email of the primary account holder. Any requests for reservation cancellations or modifications should be sent to tickets@bookingpatagonia.travel. Please note that the applicability of your request will depend on the provider's policies.