Frequently Asked Questions about Patagonia

Modifications and cancellations

What should I do if I want to cancel or modify my reservation with Vértice Patagonia?

What should I do if I need to cancel or modify my Las Torres (Fantástico Sur) reservation?

What should I do if I need to cancel or modify my park entrance tickets?

How can I add, modify, or cancel BUS SUR tickets in my reservation?

How can I add services and/or participants to my reservation?

You can add services to your reservation made through Booking Patagonia by sending an email with the details of your request along with your reservation code to tickets@bookingpatagonia.travel. Once the availability of the service is confirmed, we will send you an email with the details and payment method.

The services you can add to your reservations are:

  • Accommodation in Puerto Natales.
  • Bus tickets.
  • Park entrance tickets.
  • Reservations in campsites/refuges.
  • Meals services (Dinner, breakfast, box lunch, Full board or Half board).
  • Rental of camping equipment.
  • Kayak and Ice Hike in Grey sector.

*The addition of services and/or passengers to the reservation is subject to the availability of each provider.

Booking Patagonia — Sales Team