Can I cancel my catamaran ticket?

Pehoé Catamaran

How does the Lake Pehoé catamaran work and how do I book it?

Do I need to book the Lake Pehoé Catamaran in advance?

Can I buy my ticket on the day of travel?

Is my ticket valid for any departure time?

What baggage is included with my ticket?

Can I bring additional luggage?

How early should I arrive?

What happens if I arrive late?

Can I change the date or departure time of my catamarán ticket?

Can I cancel my catamaran ticket?

Yes. Cancellations requested at least 72 hours before departure are eligible for a partial refund of CLP $23,000 or USD $26 per ticket, in accordance with the cancellation policy of our service provider, Catamarán Pehoé. No refunds are available for cancellations requested after this deadline.

To request a cancellation, visit the My Reservation section on our website and enter the booking holder’s email address and reservation code using the following link: https://www.bookingpatagonia.travel/mi-reserva

Booking Patagonia — Sales Team

What happens if the service is suspended due to bad weather?

Does the catamaran operate every day of the year?

How do I get to the Pudeto dock?

Do I need to purchase a Torres del Paine National Park entrance ticket?

What clothing should I wear for the crossing?

Do children need a ticket?

Can I transfer my ticket to someone else?

Do I need to print my ticket, or can I show it on my phone?

What should I do if I lose my confirmation email?

Is parking available in Pudeto?

Is internet access available in Pudeto?

Is there a café or convenience store in Pudeto?